top of page

Frequently Asked Questions

​  Working Together

  • How do we get started?
    Contact me via the form below or text me on WhatsApp. We will have a quick, no-pressure chat about your business tasks. If you need a custom tracking sheet or ongoing support, I can set everything up for you in less than 48 hours.

  • Do I have to commit to a long-term contract?
    No. My general admin and technical services are completely on-demand or a pay-as-you-go hourly basis. For monthly support packages, you are simply on a rolling monthly agreement that you can pause or change as your seasonal workload fluctuates.

  • Are you an employee or an independent business?
    I am an independent business owner. This means you do not have to worry about payroll, pensions, national insurance, or holiday pay. You simply pay my business invoices, which you can write off as a standard, tax-deductible business expense.

 

  Privacy & Systems

  • How do I know my business and client data is safe?
    I am ICO Registered - Trust and confidentiality are the foundation of my business. I sign a formal Non-Disclosure Agreement (NDA) with my clients before touching any data. Your files are organised securely within dedicated, password-protected Google Workspace drives.

  • What if I use specific software or apps?
    I am highly technical and adaptable. I have deep, professional experience managing high-volume platforms like Shopify, Zendesk and advanced Google Sheets/BigQuery scripting. If you use a specific invoicing or booking app, I can easily manage it for you.

 

  Printing & Physical Documents

  • How does the Print Hub collection and delivery work?
    Once you send me a file to print or digitise, it is processed on commercial-grade hardware. For local businesses, you can pick up your completed documents directly from my home hub, or we can arrange local delivery straight to your office or job site.

  • Can you print custom materials?
    Yes. While I frequently handle standard A4 invoicing, quotes, and documentation, I can also print custom-sized A5 and A6 materials like menus, flyers, or mini-invoices on-demand.

bottom of page